Blog

Stay up to date with the latest technology news and industry best practices

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.

Keys to comfort and performance: Choosing the right keyboard

A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play.

Key switch type

Key switches determine how a keyboard feels and responds.

Supercharge your note-taking with Copilot in OneNote

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

Unlocking the power of multicloud: Key benefits and challenges for your business

The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements.

5 Strategies to keep your business running during disruptions

Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, and valuable resources when things go wrong.

Think you can spot a phishing email? This new trick is harder to catch

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past your defenses.

The resurgence of private clouds: How advanced solutions are reshaping enterprise IT

The private cloud is experiencing a revival, especially as businesses recognize the benefits of a hybrid strategy. A new generation of private cloud platforms, equipped with advanced features such as automation, elastic scalability, and robust security, is now capable of handling cutting-edge workloads, including AI and big data.

Passkeys explained: The key to safer, smarter online authentication

As the digital world becomes increasingly complex, finding ways to protect personal and business information is more important than ever. Traditional passwords have long been the go-to solution for securing online accounts, but they come with a variety of vulnerabilities.

Why two screens are better than one: The business benefits of dual monitors

Do you find it difficult to stay focused because you’re frequently switching between multiple windows? Dual monitors offer a simple yet effective solution to enhance your workflow. In this article, we’ll explore the benefits of dual monitors and how they can help create a more intuitive and efficient workspace.